SmartStoryBuilderPro: Chapter 7: promoted to the position of Global Batch Reporting and Data Analysis and Service Delivery Manager

SmartStoryBuilderPro: Chapter 7: promoted to the position of Global Batch Reporting and Data Analysis and Service Delivery Manager

Introduction:

Rohan sat in his office at Credit Suisse headquarters, his eyes scanning over the latest batch reports and data analysis. It was August 2017 and he had just been promoted to the position of Global Batch Reporting and Data Analysis and Service Delivery Manager. It was a huge responsibility, but Rohan was ready for the challenge. He had been with Credit Suisse for over 10 years, starting as a Data Center SME and working his way up the ranks. Now, his role was crucial for the Data Center – he was the go-to guy to get the job done.

Rohan's stoic personality and unwavering dedication had earned him the trust and respect of his colleagues and superiors. His expanded vision and ability to address changes had set him apart from his peers. And now, with the recent changes in the company, Rohan's role had become even more essential.

One of the changes was the incident management alert incident moving to a new platform. This meant that the global batch reporting and data analysis had to adapt to the new system. Rohan was determined to make this transition as smooth as possible. He knew it was a challenging task, but he was confident in his abilities to manage it effectively.

Body:

Rohan's journey with Credit Suisse had begun over a decade ago when he joined as a Data Center SME. He had always been passionate about data and technology, and he quickly rose through the ranks as he proved his expertise in the field. His hard work and dedication did not go unnoticed and he was soon promoted to the role of Global Batch Reporting and Data Analysis and Service Delivery Manager.

In his new role, Rohan's responsibilities included managing global batch reporting and BigData. He was also responsible for developing and maintaining all batch dashboards. To accomplish these tasks, Rohan utilized various tools such as Omniscope, BigData, and Impala (Apache Hive). He also had extensive knowledge of databases like Sybase and Oracle.

Apart from handling the technical aspects, Rohan also provided SharePoint maintenance and established a partnership with the BigData team. This partnership allowed for a seamless integration of data and improved efficiency in their reporting processes.

One of the major tasks Rohan took on was batched ETL process across all data sources. This involved extracting, transforming, and loading data from various sources into a target database. It was a time-consuming and complex process, but Rohan's expertise and attention to detail ensured its success.

As the go-to guy for all batch data requests, Rohan's role was crucial in providing accurate and timely information for consumption by the company's stakeholders. He also maintained, troubleshooted, and created a published Omniscope dashboard, which gave real-time insights into batch operations.

To ensure the accuracy of the data, Rohan used SQL to clean raw Control M data and analyze the results. This allowed for a more streamlined and efficient batch operation. He also worked on a high-level task and implementation plan for synergy among Operations Management BMC Control M SQL and Business Intelligence Chatbot Integration ServiceNow (SNOW) Incident Management Issue Tracking Moogsoft Monitoring System. This plan aimed to improve communication and collaboration between different departments, leading to better incident management and issue tracking.

Conclusion:

Rohan's dedication and hard work paid off as he successfully managed the transition of the incident management alert to a new platform. His expanded role as the Global Batch Reporting and Data Analysis and Service Delivery Manager had allowed him to showcase his skills and expertise in managing complex data and processes.

Throughout his journey with Credit Suisse, Rohan's stoic personality and ability to adapt to changes had led him to become an essential member of the team. His colleagues and superiors relied on him to get the job done, and he never failed to deliver.

As he looked back on his career at Credit Suisse from August 2017 to January 2021, Rohan could not help but feel proud of all that he had accomplished. He had come a long way from being a Data Center SME to becoming a key player in the company's global batch reporting and data analysis. And with his continued dedication and determination, there was no doubt that he would continue to excel in his role and contribute to the success of Credit Suisse.

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Unlocking Your Thoughts: Exploring What's on Your Mind with SmartGeniusHub

Dear Rohan Duhaney,

Here are the seven key points summarizing your role as a Data Center SME at Credit Suisse from August 2017 to January 2021:

1. Progressed and evolved within Credit Suisse to become a crucial figure and a go-to expert in the Data Center, managing Global Batch Reporting and Big Data.

2. Developed and maintained all batch dashboards with the aid of a variety of tools, including Omniscope, BigData, Impala (Apache Hive), Sybase, and Oracle.

3. Executed SharePoint maintenance effectively, ensuring the seamless operation and accessibility of critical data.

4. Established a beneficial partnership with the Big Data team, cementing cross-functional collaboration and information exchange.

5. Managed the Batch ETL process across all data sources and handled all batch data requests for consumption, ensuring availability of clean, accurate data.

6. Utilized SQL to clean raw Control M data and perform focused analysis on batch operation, contributing to informed decision-making.

7. Played a pivotal role in the high-level task planning and implementation plan for synergy among Operations Management, BMC Control M, SQL, Business Intelligence, Chatbot Integration, ServiceNow Incident Management, and Moogsoft Monitoring System.

Best Regards,
Your AI Assistant.
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